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Customs Duty Deposit Electronic Operation Guide - Please read here for the most common questions encountered in practice!

Views: 0     Author: Site Editor     Publish Time: 2026-08-06      Origin: Site


Preface

At present, the entire process of tax deposit collection, transfer and refund has been implemented electronically at customs across the country - filing, payment, tax transfer, refund, and case cancellation , all completed online , eliminating the need to go to the window to submit paper materials. The electronic process is more convenient, but some details still need to be paid attention to. During actual operation, please be sure to carefully check key contents such as refund account information, guarantee amount, and tax transfer amount. This article sorts out the key points of operation and high-frequency problems to help you get it done in one go!


01Operation Guide (Quick Start Version)

Login channel:

1. International trade single window

(https://www.singlewindow.cn/)

2. Government Service Platform of the General Administration of Customs

(https://online.customs.gov.cn/)

3. China (Fujian) International Trade Single Window

(https://www.fjdport.gov.cn)


1Margin filing


Entrance : [Goods Trade Tax Payment]-[Tax Guarantee]

Online payment: The system automatically associates data, no additional operations are required.

Over-the-counter payment: Be sure to fill in the refund account information accurately, which must be consistent with the payer's account information on the bank receipt.



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2 Query results and print receipt

After the registration is successful, you can view the results in [ Tax Guarantee ]-[ Taxation Element Guarantee ].

After the payment is successful, you can download and print the electronic receipt (with the special stamp for the electronic customs document) at [ Format File Printing ] - [ Deposit Receipt ] . There is no need to go to the window to collect the paper receipt.


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3. Conversion of tax deposit to tax


Entrance: [Tax Guarantee]-[Deposit Conversion Tax Application], check the data and click Apply.

Key Points The amount of the security deposit must be greater than or equal to the amount of tax payable.

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If the applicant and the consignor are inconsistent, the system will push a confirmation message to the consignor. The consignee and consignor need to find the 'Pending Confirmation' entry in [ Deposit Conversion to Tax Application Inquiry ] and click Agree before submitting the tax conversion application.

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4Full refund and cancellation

Full refund: If the conditions for full refund of the deposit are met, it will be initiated directly by the customs without the need for the enterprise to apply at a single window.

Cancellation: If the case cancellation conditions are met, it will be initiated directly by the customs without the need for the enterprise to apply at a single window.

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02Centralized answering of high-frequency questions

Q 1I forgot to fill in the refund account when registering the payment at the counter. Can I still add it?

If an enterprise when applying for filing fails to fill in the refund account information , customs personnel can assist in filling in the payer account information based on the bank receipt. At this time, the enterprise should be careful not to initiate an application for changing account information in a single window . If the refund account information is found to be empty during the application process for deposit transfer to tax and partial refund, the system will not allow you to submit a tax transfer application. You can change the filing data before initiating the application.


QThe 2 refund account was filled in incorrectly when filing, how can I change it?

If the enterprise when filing fills in the wrong refund account information , it can initiate changes before the tax deposit is verified, or after the tax deposit is verified and before the case is cancelled. Enter the [ Tax Guarantee ]-[ Tax Element Guarantee ] interface, check the corresponding data strip, click the [ Change ] button, and modify the account information in the pop-up window.


QWhen 3our company was handling the deposit to tax business, part of the refund and part of the payment failed due to incorrect account information. How should we deal with it?

In such a situation, the [Correct Account] button will appear on the [ Tax Guarantee ]-[ Margin Transfer Tax Application Inquiry ] interface, and you can click to correct the account information (note: the payee name field is not allowed to be modified). After submitting the corrected information, the system will reinitiate the tax transfer process.


QWhat 4should I do if the deposit amount is not enough to offset the tax liability?

Customs staff will push the prompt information to a single window, and enterprises can view it in [ Tax Guarantee ]-[ Supplementary Guarantee Confirmation Notice ]. At this time, you can choose to pay the tax directly, or pay the security deposit according to the original path (select 'increase the security amount H' for the security reason when making additional payment).



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Q5 After the deposit is returned, how long will it take to receive it?

After the deposit cancellation review is completed and the refund is initiated, it must go through the customs internal financial reconciliation, treasury fund transfer and other procedures. The arrival time is affected by the financial settlement cycle, please pay attention to changes in the payment account. If the account has not been received for a long time, you can check the business status at a single window, or contact the on-site customs deposit handling post to help verify the relevant situation.


Important reminder! !

1. Before handling tax transfer or refund, be sure to confirm that the status of customs declaration, manifest, and tax data are normal . If there are unfinished inspections and disposals, or cases involving smuggling violations or administrative penalty guarantees, the system will not support the processing.

2. Please use the corporate legal person card or operator card to log in to the single window, manage account permissions, and do not transfer accounts to avoid operational risks and compliance risks.


Source: Fuzhou Customs 12360 | If there is any infringement, please contact us to delete it